Policies

SIZING

I list measurements with each piece, including the length of chain for necklaces, the length that earrings will hang starting from the top of the ear wire, the circumference, or otherwise distance around, of bracelets, and ring band sizes.

Please know your ring size prior to ordering.  Please visit a professional jeweler or jewelry store to determine your ring size. Due to the type of metalwork and stone setting I do, I will not be able to resize a ring for you.  

I do not offer refunds, exchanges, or returns.  Please know your size prior to ordering, and feel free to contact me with any questions.

JEWELRY CARE

Damage that occurs to a piece under the buyer's care, is the buyer's responsibility.  Proper care is necessary and is the responsibility of the buyer.

General Care-Avoid contact with lotions, perfumes, oils, or sprays as these can affect the metal, beads, or stones.  When handling jewelry, do so over soft surfaces and avoid hard surfaces such as wood, tile, or stone.  Always remove your jewelry before swimming, sleeping, bathing, or participating in any heavy activity or exercise. Store your metal jewelry in a plastic bag, or a jewelry box.  

Metals-Although strong, metals are not indestructible.  Repeated pressure on metal surfaces or solder joints will weaken them over time.  Metal can also be scratched or dented if not cared for properly.  Please avoid wearing metal pieces during activities that may cause repeated abuse such as bending, catching, or scratching the metal.  You may clean your metal with soap and water or a polishing cloth to help remove unwanted oxidization.

Stones-Both cabochons, as well as beads that are made from precious and semi-precious stones must be handled with care. Dropping gemstones on a hard surface risks chipping or breaking them. Broken, chipped, or otherwise damaged stones are the responsibility of the buyer once the piece has been mailed. 

Beaded Work-When storing beaded work, please do so in a way that allows the length of the piece to either lay flat or hang so it is fully extended.  Do not fold, crease, or otherwise bend beaded work while not wearing it as this may distort the way it hangs and weaken the threading system over time.  Beaded work should not be pulled at or tugged on while it is being worn, or otherwise.

Chains-Remove all chains before sleeping, bathing, or intense physical activity.  Chains of all metals will oxidize over time, but you can use a polishing cloth to shine them up or remove some unwanted oxidization.

REFUNDS & EXCHANGES

Due to the nature of this work, refunds will not be offered. In some cases, exchanges for the same monetary value may be offered at the maker's discretion.  If this is the case, the buyer will be responsible for all shipping costs. I strive for the highest level of craftsmanship I can provide, but in the event that I have made an error, I will do my best to accommodate the customer.

SHIPPING